Please refer to the following screenshots for detailed instructions on navigating to the User Management section:


1. Click on the Menu Button on the top left corner of your screen.


2. Click on the Account Settings.

 3. Click on Teams.


4. Click on the Manage Box.




Note: The below page shows the information of each user including his Status, Role, OTP Admin and Email.



5. To edit user's role and status click on the edit icon shown in the below screenshot.



6. From this window, you can perform the following user management actions: -


1. User Info

  • Display Name: The full name of the user (read-only).

  • Email: The user's email address used for system login and communication (read-only).

2. Role & Status

  • Role: Select the user's role from the dropdown menu (e.g., Admin, User).
    Optional checkboxes such as OTP Admin may appear based on the role configuration.

  • Status: Set the user’s current status (e.g., Active, Inactive) using the dropdown.

3. Team Assignment

  • Main Team: Assign the user to a primary team using the dropdown list.

  • Assign User to Multiple Teams: Add the user to additional teams by typing and selecting from the available list.

4. Security Section

  • Reset User Password:
    Click Reset Password to enforce a password reset.




7. To add a new user, please follow the steps below to complete the process:






Feel free to get back to us if you have any further concerns
support@deewan.sa