Customer Support

Please follow the below screenshots to get to the user management menu: 1- Click on Settings as below:   NOTE: You can view all the users by ...

1- Click on Quick SMS on the right side of your screen 2- Select the Sender ID that you want from the drop-down menu& Enter the Phone Number&am...

برجاء اتبع الخطوات التالية لإنشاء مجموعة: 1- الضغط على إنشاء مجموعة 2- ملئ البانات كما بالصورة التالية: 3- اضغط كما بالصورة لإضافة جهات اتصا...

   1- Select SMS from the bar on the left.          - Navigate to SMS from the Analytics menu on the left 2- For a search, select the filter to c...

There is an option to assign more than one account to a single user with only one email and password through the below steps: 1- Click on Settings as...

In order to reset your account service password. You just need to contact the support team through support@deewan.sa to have a new service password email se...

للوصول إلى تاريخ المعاملات يمكنكم الضفط على الاعدادات أمامكم في الشاشة الرئيسية ثم الفواتير ثم تاريخ المعاملات للوصول إلى صفحة تاريخ المعاملات كما با...

We are pleased to introduce this feature which allows you to send phone text message campaigns through your email in just a few clicks You can now t...

After you log in to the account which you need to use via API, You can generate an API token as below screenshots: Then, you ca...

Best Practice is to always keep a copy of your contacts list. You can export your contacts as shown below: Please feel free to get back to u...