Customer Support

After you log in to the account which you need to use via API, You can generate an API token as below screenshots: Then, you ...

To reset your account service password, please contact our support team at support@deewan.sa. A new service password email will be sent to the registered pr...

If you forget your password, You can easily recover it by following the below steps: https://console.deewan.sa/login Click on Forgot your password ...

You can always create a master account or sub-account by following the below steps: 1. Click on Menu Icon. 2. Click on Account Settings. ...

You can create a campaign by following the below steps according to your preferences. Personalized Campaiagn is a Way to send a personalized SMS t...

The Traffic Report visual in the Deewan Console provides a flow-based analysis of your SMS traffic performance. Here's what the graph illustrates:  Ac...

1. Click on Menu Icon. 2.  Click on Documentation. 3. Navigate to API Reference and then Click on Retrieving SMS messages. You...

When you want to see all the users under all of your accounts, Please don't forget to choose the filter button and click on "Select all the acc...

A single SMS message technically supports up to 160 characters for English letters, or up to 70 if the message contains one or more Unicode characters (such...

Sent: The message has been successfully sent, received on our platform, and forwarded to the operator.  This does not mean the message is delivered – (S...