• Sent:

The message has been successfully sent, received on our platform, and forwarded to the operator. 

This does not mean the message is delivered – (SMS was sent but a delivery receipt has not been received yet due to one of the below reasons)

  1. The phone number is not in a good network signal.
  2. The phone number is switched off at the time of sending or during the retrial times performed by the operator to resend.
  3. Handset issue in the SIM card network

  • Delivered: 

The message has been successfully received by the intended handset.


  • Undelivered: 

The message has not been delivered to the intended handset.


  • Expired

Expired means that SMS is sent but the recipient doesn't have coverage for 2 days, the operator has followed a retrial mechanism to send the SMS but it failed and made the DLR expires.