Getting Started

Show all accounts' users - Settings- Users Page
When you want to see all the users under all of your accounts, Please don't forget to choose the filter button and click on "Select all the acc...
Tue, 11 Apr, 2023 at 4:36 PM
The SMS Length
A single SMS message technically supports up to 160 characters for English letters, or up to 70 if the message contains one or more Unicode characters (such...
Tue, 20 Jun, 2023 at 9:58 AM
Messages Status Meaning
Sent: The message has been successfully sent, received on our platform, and forwarded to the operator.  This does not mean the message is delivered – (S...
Tue, 20 Jun, 2023 at 9:56 AM
Edit a Scheduled Campaign
You can edit a scheduled campaign by following the below steps: After clicking on the campaign title as the below screenshot shows: You c...
Wed, 17 May, 2023 at 10:37 AM
SMS or WABA Campaigns- Edit Excel - Avoid Uploading Issues
الصورة التالية لتوضيح كيف يتم إزالة الأشكال أو ال Formats حتى نتجنب الأخطاء ثم التأكد من تعديل شكل الأرقام إلى "رقم - Number"   ...
Mon, 10 Jun, 2024 at 7:05 PM
How To Register - كيف بتفعل مستخدم
اضغط على Accept Invitation املاء الخانات ادناه
Tue, 10 Oct, 2023 at 10:04 PM
Inspect Network Log if encountered an error سجلات الشبكة في حالة وجود خطأ
يرجى إعلامنا بالخطأ الموجود في سجلات الشبكة (Network Logs) عند محاولة الدخول باتباع الخطوات التالية: اضغط على Inspect كما بالصورة التالية ...
Wed, 18 Oct, 2023 at 10:39 AM
How to transfer balance - safelimits
- Login to your account - Go to settings in the left bottom side of the page - Choose Billing - Choose balance transfer - Enter amount - Choose from...
Tue, 2 Jan, 2024 at 10:59 AM
Steps to get network logs if encountered
In Google Chrome: In a new tab/window in Chrome, right-click the web page and select Inspect (or press F12 on your keyboard) Click the Network tab  Make...
Tue, 12 Mar, 2024 at 3:52 PM
Balance Allocation- Getting Teams Balance
You can follow the below steps to get the Teams balance as below: Thanks, Ibrahim Sallam Service Support Specialist.
Mon, 29 Apr, 2024 at 1:21 PM