Regarding activating the service on your account, please follow the instructions below:
go Then you back until you reach the page of the dashboard it will be empty, so you will click on Upload your documents
Then add a new folder
After that, you will need to add the same files that you uploaded previously on the previous account
Then the last steps
Then fill the last four steps but at the second one keep sure that you choose the new folder you created
then apply
Thanks,
Ibrahim Sallam
Service Support Specialist.