We support the integration, and we also have our unified system where you can receive your requests.

To integrate with Freshdesk or Hubspot, please follow the steps shown in the screenshots below:

Then, It will ask you for the API key and domain to be added



If you want to integrate with a different CRM, you can use the configurations below for the number.

Next, add the endpoint URL to receive messages (e.g., Zendesk Endpoint)


Additionally, you can include the message status webhook URL, as shown in point 5 in the screenshot below.



If you have any further questions, You can reach out to support@deewan.sa


Thanks,
Ibrahim Sallam
Service Support Specialist.